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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ray Ferrer

September 16, 2026

5  out of  5
rating by Ray Ferrer
"Great experience. Great follow-up, fair pricing, and overall great communication. Thank you for your help Zoe!"
We responded:
"Mahalo Ray! We appreciated your efficient communication this morning that made the app submission quick and easy. We look forward to helping you again in the future."
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Katie Green

September 11, 2026

5  out of  5
rating by Katie Green
"My son recently was stationed at Pearl Harbor and had to immediately purchase a vehicle due to the size of the base. We have State Farm but in Hawaii you have to be insured in the state. I called the office and Zoe was helpful and the service in this office was exceptional! He is nineteen so he had never insured anything but she worked with me to get his new car insured and automatic payments set up so he wouldn’t have to worry about remembering the payments. Couldn’t have asked for a smoother process!"
We responded:
"Thank you, Katie, for the thoughtful review. We are so happy that we were able to assist your family in this time of transition. Please let us know if there is anything else we can do for you or your son. The team has a bunch of food, hike, and beach recommendations that we would be happy to share! "
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Zaylie Souza

September 10, 2026

5  out of  5
rating by Zaylie Souza
"I recently joined statefarm and i honestly love it. There was reasonable discounts, pricing and the response time is wonderful. They give updates as soon as you ask for them, and the best part is if you can’t react an agent you can always text them. I so happy that I went with Statefarm!"
We responded:
"Mahalo Zaylie for the review! We are really glad you appreciate our ability to text; we love it too! Have a great day! "
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CP Lau

September 10, 2026

5  out of  5
rating by CP Lau
"Good service."
We responded:
"Thank you CP for your review! "
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Will McDonald

August 31, 2026

5  out of  5
rating by Will McDonald
"Summer and Kulia were incredible to work with. They went the extra mile every chance they got and I would recommend them to anyone!"
We responded:
"Thank you, Will, for your generous review. We appreciate your business and look forward to meeting you and your family. "
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Randy Hudson

August 29, 2026

5  out of  5
rating by Randy Hudson
"10/10 service. Working with Summer and her team was such a smooth experience. Summer took the time to explain to us the various policies we were interested in and I valued her recommendations for what would make sense for us. Additionally she was so patient while we reviewed our options and requested updated quotes until we found the perfect policies.
She took normally stressful experience and turned it into such a positive one where we are left feeling we’re in good hands!"
We responded:
"Mahalo Randy for trusting us with your home and auto policies. We are glad we were able to help set up policies that made sense for you and your family. Looking forward to helping you in the future!"
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Lacie Choy

August 27, 2026

5  out of  5
rating by Lacie Choy
"My family and I have had great experiences working with Summer and Kailey. They do a great job explaining coverage options to people like me who have no knowledge on insurance coverage which makes the whole process simple and efficient. On top of that, they’re really friendly and easy to talk to. We appreciate everything they do! 10/10 recommend!"
We responded:
"Mahalo Lacie for your review! We are glad to hear that you were able to get your questions answered. We welcome the questions and appreciate you taking the time to understand your coverage. Looking forward to helping you and your family again in the future. "
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linsey gold

August 24, 2026

5  out of  5
rating by linsey gold
"The agency was incredibly helpful for both renters insurance and auto insurance. They responded promptly and worked quickly to assist me. A+ for customer service and great rates."
We responded:
"Mahalo Linsey for your generous review! We are glad we were able to help you during this time of transition for your family. Looking forward to helping you again in the future!"
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Ray Uyeno

August 21, 2026

5  out of  5
rating by Ray Uyeno
"Fantastic service. Everyone is so nice and welcoming. Summer took time to explain all of my options and her recommendations."
We responded:
"Aloha Ray, thank you for your generous review. We are grateful you gave us the opportunity to review your policies. Mahalo! "
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Cynthia King

August 21, 2026

5  out of  5
rating by Cynthia King
"Working with Summer was a pleasure! She patiently helped to walk me through the steps I needed to take to update our home insurance and vehicle policies. She is easy to talk to and even came out to the house to have a consultation in-person to make sure all we had all the information we needed. It’s clear that Summer wants to provide you the best service possible (even if that means helping you obtain and review quotes from competitors.) Thanks to Summer and her whole team at State Farm!"
We responded:
"Mahalo Cynthia for your generous review. We always want what is best for you! Thank you for making time for me and welcoming me into your home. Understanding the unique features of a home is much easier after a visual inspection. I am so glad everything worked out. "
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Carolyn Carpenter

August 20, 2026

5  out of  5
rating by Carolyn Carpenter
"Summer was a pleasure to work with. Great same day service!! Very knowledgeable and courteous. I would highly recommend."
We responded:
"Aloha Carolyn! It was a pleasure working with you. We couldn't have done the same day turn around without your efficient communication. Mahalo for your generous review!"
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Liana Hernandez

August 17, 2026

5  out of  5
rating by Liana Hernandez
"We had a great experience working with Kailey at State Farm! Kailey was friendly, professional, and very helpful throughout the entire process. They took the time to go over our options, answer our questions, and helped us find a much lower insurance rate without making the process stressful or complicated. We really appreciate the excellent customer service and the money they helped us save. I would definitely recommend Kailey to anyone looking for a knowledgeable and trustworthy State Farm agent!"
We responded:
"Mahalo Liana! We are grateful that we were able to help. We look forward to working with you for many years to come. "
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Kathie Lee

August 13, 2026

5  out of  5
rating by Kathie Lee
"Summer and Kailey were both prompt, efficient, and helpful in providing quotes and options available for our insurance needs. We appreciate their professionalism and willingness to provide a referral for a policy State Farm does not write. We were very happy with our experiences with Summer and Kailey."
We responded:
"Mahalo Kathie for your generous review. We are happy we were able to help you bundle your policies and appreciate that we got to meet you in person! Looking forward to helping you further in the future! "
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Jordyn Hackler

August 12, 2026

5  out of  5
rating by Jordyn Hackler
"Kulia and Kailey were so sweet and efficient and helpful. We bought a new car and they seamlessly transferred our insurance from our old car to our new car. Didn’t even have to go it to the office, we were able to do everything over the phone or text. Great service!"
We responded:
"Mahalo Jordyn! We are so happy we could help you in a way that was convenient for all involved. We look forward to working with you in the future. "
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Richard Braley

July 30, 2026

5  out of  5
rating by Richard Braley
"It was an easy experience obtaining my policy through Summer. She assisted me with numerous quotes in my attempts to balance coverage over costs and managed to even lower my bill while providing me with better coverage. She maintained active communications throughout the entire process and what really stood out was at no point in time did she come off as someone who was trying to close the deal so to speak. She treated me like a potential customer and not like a potential commission. .

Respects given where respects deserved!"
We responded:
"Aloha Richard! We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We look forward to meeting you in the future and hope the rest of your move goes smoothly. Mahalo! "
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Chris Kadooka

July 23, 2026

5  out of  5
rating by Chris Kadooka
"Had a great experience with Summer helping us get insurance for a car. Both she and Kailey are very responsive and knowledgeable and got us set up with everything we needed in no time. Highly recommended."
We responded:
"Aloha Chris! Mahalo for your generous review. We were happy to help and appreciated your efficient communication to ensure the process went smoothly. Have a great weekend! "
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Ye Lin

July 21, 2026

5  out of  5
rating by Ye Lin
"Great service! Summer Burnett and the State Farm team made it easy to get my car and business insurance. Friendly, professional, and highly recommended!"
We responded:
"Aloha Ye, we appreciate you trusting us with your auto and business insurance needs. We are looking forward to visiting Su Coffee sometime soon. Mahalo!!"
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Shamila Janakiraman

July 16, 2026

5  out of  5
rating by Shamila Janakiraman
"Very supportive team. They worked with me when I sold my condo and bought a new townhome. It was a pleasure to interact with all of them. Mahalo!"
We responded:
"Mahalo Shamila for your cooperation during the process and for taking the time to provide a generous review. We appreciate you!"
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Sammy Maffi

July 8, 2026

5  out of  5
rating by Sammy Maffi
"I spoke with Kailey to get everything set up, she was super sweet, very understanding, very friendly and super helpful, I am so glad I decided to go with them!! She answered my email super quickly!! I highly recommend!!"
We responded:
"Aloha Sammy, thank you for taking the time to provide us with your feedback. We hope your move to Hawaii goes smoothly! "
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Kyler Welch

July 6, 2026

5  out of  5
rating by Kyler Welch
"Transplanted to Hawaii and swapped my old policy onto my car over here and this office made it a breeze. The rate was even surprisingly cheaper than on the mainland for the same coverage! Super helpful and responsive."
We responded:
"Thank you, Kyler, for your generous review. We are glad we were able to help you during your transition to Hawaii. We look forward to servicing you in the future."
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Triston Saysourivong

June 29, 2026

5  out of  5
rating by Triston Saysourivong
"I had a great experience working with Kailey and the team. They made the entire insurance process smooth and straightforward during my home purchase, kept me informed every step of the way, and were always quick to answer questions. Everything was handled professionally and efficiently, which made a stressful process much easier. I really appreciate the support and would definitely recommend them to others."
We responded:
"Thank you for the amazing review, Triston! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Mahalo nui for taking the time to provide us with this review."
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Susan Nakaishi

June 11, 2026

5  out of  5
rating by Susan Nakaishi
"Professional, prepared, knowledgeable, responsible, and genuinely caring about what policies and options were best suited for us at this stage of our lives made a positive impression on us when we met with Summer Burnett and her staff for the first time in May. Summer took the time to review our current policies and patiently answered our questions then followed through with the adjustments we had decided upon. If you’re searching for an insurance company and an agent who will take good care of you we highly recommend Summer Burnett at State Farm."
We responded:
"Aloha Susan, thank you so much for your feedback. We are so grateful we had the opportunity to meet with you and provide our recommendations. The best part about our job are the connections we get to make with our customers. We look forward to seeing you in the future! "
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TJ Wong

June 10, 2026

5  out of  5
rating by TJ Wong
"Zoe provided great service, highly recommended. I got bombarded with auto insurance quotes after inquiring online, but they couldn't beat State Farm price and coverage. Thank you!"
We responded:
"Aloha TJ, we appreciate you sharing your experience with us. We aim to provide you with great service that makes the price even sweeter. Mahalo! "
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Keith Lim

June 9, 2026

5  out of  5
rating by Keith Lim
"Called and requested a Certificate of Insurance document from this office on our vehicle, so we could rent a similar one while our vehicle was in the shop, and they completed and sent it within 20 minutes. Fantastic service! Pohina Inc. continues to support your business."
We responded:
"Aloha Keith and Pohina Inc. we appreciate your support. We strive to provide quick responses and quality products to improve your overall insurance experience. Mahalo nui loa! "
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Jazmine Klimpl

June 6, 2026

5  out of  5
rating by Jazmine Klimpl
"Kulia was extremely helpful with my State Farm insurance. She was professional, knowledgeable, and made the whole process easy to understand and quick! I really appreciated her patience, attention to detail, and willingness to answer all of my questions. She made me feel taken care of and confident in my coverage. Thank you Kulia for the great service!"
We responded:
"Mahalo Jazmine for the generous review. We are so happy that we were able to help you bundle your auto and life insurance! "