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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Ezuka

Brian Ezuka

February 20, 2026

5  out of  5
rating by Brian Ezuka
"I had a very positive experience working with State Farm, specifically with Kulia Ho and Summer Burnett at the South King Street office in Honolulu.

They were incredibly helpful in guiding me through business coverage considerations for a new venture I’m launching. Both were responsive, knowledgeable, and generous with their time, making sure I understood my options and next steps. I truly appreciated their professionalism and thoughtful support throughout the process.

State Farm also insures two of my vehicles, and I’ve consistently received excellent service. It’s clear this team genuinely cares about their clients.

Mahalo to Kulia and Summer for their continued support!

— Brian"
We responded:
"Thank you, Brian, for such a thoughtful review. We appreciate that you considered us to help you with your new business venture. We look forward to working with you in the future. "
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Bree Soma

February 13, 2026

5  out of  5
rating by Bree Soma
"I’ve known Summer in a personal capacity for years and she is not only incredibly thorough, detailed, and driven, but is a woman of great character. If you need insurance, I have zero doubt she’ll service you with the UTMOST hospitality & quality."
We responded:
"Thank you, Bree, for your thoughtful review. We appreciate your support! "
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Cady Taimatuia

February 12, 2026

5  out of  5
rating by Cady Taimatuia
"Summer and her team are professional and very knowledgeable! Summer helped my family with our life insurance needs and she also help me set up my Roth IRA. Summer was very patient and thoughtful through the entire process. She answered my other financial questions along the way to help me understand my options! 10/10 would recommend!"
We responded:
"Thank you Cady for your review. We were happy to help you and your family with Life Insurance and your Roth IRA. Please let us know if more questions or concerns arise. "
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Onaona Thoene

February 12, 2026

5  out of  5
rating by Onaona Thoene
"Such an aesthetic office, easy to find. Kulia was very helpful in answering my questions."
We responded:
"Mahalo Onaona! We were so happy to see you at the office. "
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keohoonalani bryant

February 10, 2026

5  out of  5
rating by keohoonalani bryant
"Kailey Kane provided excellent customer service throughout the process of securing my car insurance. She was professional, knowledgeable, and efficient, and she completed everything within minutes! I greatly appreciated her prompt assistance and clear communication. I would highly recommend Kailey to anyone seeking reliable and professional insurance service."
We responded:
"Mahalo for the thoughtful review! We are so grateful for your support."
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Shirley & Glennard Fong

February 9, 2026

5  out of  5
rating by Shirley & Glennard Fong
"Summer is a very competent, professional and caring insurance agent. She was very patient in explaining to us about our various insurance policies and provided with valuable information in terms of our coverage adequacy. We have the utmost confidence in her abilities."
We responded:
"Aloha Shirley and Glennard, we are grateful for your review and the time you spent with us in the office reviewing your policies. We look forward to working with you moving forward. Mahalo!"
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吉野順子

February 5, 2026

5  out of  5
rating by 吉野順子
"Reliable, always getting quick response, and I am very satisfied."
We responded:
"Mahalo for your review! We intend to give quick and efficient service at every opportunity. "
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Leslie Anderson Look

January 30, 2026

5  out of  5
rating by Leslie Anderson Look
"Summer and Kylie were a joy to work with. Kylie followed up and made sure everything was in place and when a snafu occurred (corporately), Kylie was amazing in getting it corrected. And she followed up again, she was on it and made sure I had what I needed. I’ll continue to do business with them and Doug Kam Young would be happy knowing competent and good people have his accounts."
We responded:
"Aloha Leslie, thank you for your thoughtful review. We appreciate your support of our agency! "
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Kristina Zuttermeister

January 23, 2026

5  out of  5
rating by Kristina Zuttermeister
"We were looking to lower our home and car insurance so I got on a call with Summer’s office to see what they could offer us. I was please with the personal customer service I was given and the prices were lower than what I have been paying. It was an easy switch and I am extremely happy with the service I received. Mahalo to Summer Burnett!"
We responded:
"Mahalo for your thoughtful review! We strive to deliver efficient and exceptional service with every experience. Your feedback means a lot to us and motivates our team to keep improving."
Profile photo of Kylie-Brooke Hew-Len

Kylie-Brooke Hew-Len

January 23, 2026

5  out of  5
rating by Kylie-Brooke Hew-Len
"I’ve worked with a lot of insurance companies and most overcomplicate everything. This one didn’t. Straight answers and solid support. The sistas are sistering."
We responded:
"Mahalo Kylie for your thoughtful review! We appreciate your business and support. We look forward to seeing you again."
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Pua Chee

January 22, 2026

5  out of  5
rating by Pua Chee
"Summer and her team were incredibly quick and professional when it came time to set me up with a new insurance quote. She was personable and took the time to explain everything I may want for coverage. I'd highly recommend her!"
We responded:
"Thank you for your thoughtful review! We’re always happy to answer any questions you have and help you make well-informed decisions."
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Zena Simpkins

January 22, 2026

5  out of  5
rating by Zena Simpkins
"Kulia was fantastic to work with! Genuinely felt like she was looking out for my best interests. She explained everything clearly and made the whole process easy."
We responded:
"Thank you so much for your thoughtful review. We are so grateful to have you as a customer and will continue to prioritize your best interest! "
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Chelsea Ryder

January 22, 2026

5  out of  5
rating by Chelsea Ryder
"Kulia was so helpful and such a pleasure to work with! Very happy to use Summer and her team for all of my insurance needs."
We responded:
"Mahalo Chelsea for your review. We appreciate your business and support of our agency! "
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Cara Kubo

January 22, 2026

5  out of  5
rating by Cara Kubo
"Great service and very helpful"
We responded:
"Mahalo for the review! We look forward to helping you with all your insurance needs! "
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Briana Leite-Ah Yo

January 21, 2026

5  out of  5
rating by Briana Leite-Ah Yo
"Great office! Efficient and kind"
We responded:
"Thank you Briana for the review. We appreciate your business and the chance to serve you. "
Profile photo of K W

K W

January 21, 2026

5  out of  5
rating by K W
"Summer was great. She answered all my questions and recommended options that I didn't know about. She was also good at following up on problems with the online app and notifying me when the problem was corrected."
We responded:
"Aloha Ken, thank you for the kind words. We are so grateful for the opportunity to serve you!"
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keoni wheatley

January 7, 2026

5  out of  5
rating by keoni wheatley
"I spoke with Kiley and summer Burnett. They were so helpful. It’s so great to have someone here in Hawaii that our patient and can answer all your questions. Plus they are right in the neighborhood. They were able to bundle my auto insurance with my renters insurance and it was a much better price than some of these large companies from the mainland. I always try to support locals and people in Hawaii first they were sweet and amazing to work with Mahalo Mahalo Mahalo.!!"
We responded:
"Aloha Keoni, we appreciate your review and genuine feedback. We are so lucky to have you as a customer of ours and look forward to working with you. "
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Lyndsie DeBonis

December 13, 2025

5  out of  5
rating by Lyndsie DeBonis
"Summer is an amazing agent!!"
We responded:
"Thank you, Lyndsie! We are looking forward to seeing you in our office soon."
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Cecilia

December 10, 2025

5  out of  5
rating by Cecilia
"Summer is a great person and a great Agent!!"
We responded:
"Thank you, Cecilia, for your review. I am happy to hear you had a great experience working with Summer. "